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    AI for Business Communication
    Carnegie Mellon: Tepper

    AI for Business Communication

    Carnegie Mellon: Tepper, Pittsburgh
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    $2,500

    All-inclusive program fee

    About This Program

    This comprehensive program offers a deep dive into the applications of Artificial Intelligence (AI) in various business communication mediums, including presentations and stakeholder conversations. Participants will explore how generative AI tools, such as ChatGPT, can streamline processes for creating and revising content, personalize interactions, and improve overall communication efficiency. While AI tools can significantly aid communication, human oversight is still needed to ensure clarity, concision, accuracy, and appropriate business tone and style. This program reviews communication best practices, including audience analysis, writing strategies, and presentation best practices, providing you with the expertise needed to act as an experienced editor for AI-generated content. You will learn how to implement AI strategies in your communication through hands-on demonstrations and workshops. Case studies and real-world examples provide insight into the successful integration of AI tools into work processes and best practices. Experiment with using AI tools to generate ideas, draft and revise content, and create stakeholder personas for practicing difficult conversations and gathering feedback. By the end of the program, participants will understand how to leverage AI technologies to enhance communication while avoiding common pitfalls of over-reliance on AI tools. You will leave equipped with tools to immediately craft more persuasive, effective business communications.

    Why Carnegie Mellon: Tepper?

    Tepper sits at the intersection of rigorous quantitative analysis and genuine leadership development โ€” a combination that is rare in executive education and harder still to replicate. Its institutional home inside Carnegie Mellon University means participants draw on one of the world's premier technology and computer science ecosystems, making Tepper's programs unusually relevant for executives navigating AI, automation, and data-driven strategy. If you want an MBA or executive program shaped by engineers as much as economists, Tepper is in a category of its own.

    Your Profile

    • This program is designed for leaders and individual contributors interested in building a toolkit of writing skills they can leverage in corporate, public sector, entrepreneurial, academic, or nonprofit environments, as well as those interested in experimenting with AI tools.
    • Individuals interested in pursuing their Certificate in Executive Leadership + AI.
    • No prior AI experience is necessary.

    Benefits

    • Leverage best practices of formatting and structuring to design highly skimmable messages that busy readers can navigate quickly.
    • Adopt an effective approach for using AI tools to draft and revise writing and craft presentations.
    • Practice conversation and rhetorical prompting of GenAI to generate accurate and useful business messages.
    • Learn techniques for editing AI output using a three-level approach to craft organized, efficient messages.
    • Discover how to craft AI personas for practicing important conversations and gathering feedback on communication plans.

    What You'll Learn

    • AI tools for business writing: Use generative AI tools such as ChatGPT to draft, revise, and personalize written content across business communication formats.
    • Formatting and message design: Apply best practices for structuring highly skimmable messages that busy readers can navigate quickly.
    • Rhetorical prompting: Practice conversation and rhetorical prompting of generative AI to produce accurate, useful business messages.
    • Three-level editing approach: Learn techniques for editing AI output to craft organized, efficient messages that meet clarity, concision, and tone standards.
    • Presentation best practices: Adopt AI-assisted workflows for creating and refining business presentations.
    • AI personas for stakeholder practice: Create stakeholder personas using AI to rehearse important conversations and gather feedback on communication plans.
    • Audience analysis and communication strategy: Apply audience analysis techniques alongside AI tools to improve targeting and personalization.

    Frequently Asked Questions

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8โ€“15 years of professional experience.

    2. 2

      Compare programs

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    3. 3

      Contact the school

      Send a message directly to Carnegie Mellon: Tepper via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through Carnegie Mellon: Tepper's official application portal.