

Gesprächsführung und Verhandlungstechnik

University of St. Gallen
The University of St. Gallen (Universität St. Gallen, known as HSG) was founded in 1898 as the Handelsakademie St. Gallen, making it one of Switzerland's oldest business-focused universities. It is a public, canton-funded university located in St. Gallen, northeastern Switzerland, university-affiliated in the sense that it holds full university status under Swiss federal recognition while remaining a specialist institution focused on economics, law, business, and social sciences. The founding mission was practical: train people who could navigate commerce at a time when Switzerland's export economy was expanding fast. That pragmatism persists today in an academic philosophy that ties theoretical rigor directly to real-world application, and that insists on linking disciplines rather than isolating them. Accreditations and Rankings Accreditations: AACSB EQUIS AMBA HSG holds triple-crown accreditation, placing it among fewer than 1% of business schools worldwide. Rankings: Financial Times European Business School Ranking: #5 in Europe (2024) Financial Times Master in Management ranking: #1 globally for the HSG MiM program (2024) QS World University Rankings by Subject (Business & Management Studies): Top 50 globally (2024) Financial Times Executive Education Open Programs: ranked among Europe's top programs (2023) Executive Education at a Glance HSG Executive School of Management, Technology and Law (ES-HSG) is the dedicated executive education arm of the university, and it is one of Europe's larger executive education providers by program volume. The school offers over 150 open programs annually alongside a significant custom program portfolio built for corporate clients across German-speaking Europe and internationally. Topic strengths include leadership development, digital transformation, corporate governance, financial management, and the intersection of law and business, a distinctly HSG emphasis that few business schools replicate. Programs run in-person in St. Gallen and Zurich, with a growing set of online and blended formats introduced after 2020. Duration ranges from two-day intensive seminars to multi-module programs spanning several months, including the flagship General Management Program (AMP), which runs across six modules over roughly eight months. Open program fees typically range from CHF 2,500 for short seminars to CHF 25,000 or more for the longer management programs. Campus and Facilities The main HSG campus sits on a hillside above St. Gallen, a mid-sized Swiss city about 75 kilometers east of Zurich near the Austrian and Liechtenstein borders. The campus architecture is notable: the main building, completed in 1963 and designed by Walter Förderer, is a listed modernist structure whose concrete interior is hung with a permanent art collection that includes works by Alberto Giacometti, Le Corbusier, and Fritz Hundertwasser. Executive participants use the Weiterbildungszentrum Holzweid, a dedicated executive education facility in a quieter park setting a short distance from the main campus, which provides seminar rooms, residential accommodation, and dining. St. Gallen itself is a UNESCO World Heritage city because of its Baroque cathedral library, and proximity to Zurich's financial center, the Rhine Valley's industrial base, and the Swiss German Mittelstand makes the location relevant for any executive working in or with European corporate structures. Faculty and Research HSG has roughly 100 full professors and a larger body of assistant professors, lecturers, and research associates, with faculty drawn from across Europe, North America, and beyond. Research strengths directly relevant to executive education include strategic management, family business (the Center for Family Business, CFB-HSG, is one of Europe's leading research centers in this area), public governance, behavioral economics, and digital business models. Faculty at ES-HSG are expected to bring current research into the classroom, and many also work as board members, consultants, or advisors to Swiss and European firms, which shortens the distance between what is published and what is taught. The Research Institute for International Management and the Institute of Behavioral Science and Technology are among the more active centers feeding into program content. Student Body, Alumni, and Career Outcomes Executive education cohorts at HSG are internationally mixed, though the core participant base reflects the school's geography: senior managers and executives from Swiss, German, Austrian, and broader European firms, with particular concentration in financial services, manufacturing, pharmaceuticals, and professional services. The broader HSG alumni network numbers over 30,000 across more than 100 countries, with strong clusters in Zurich's banking sector, German industrial companies, and Swiss multinationals including Nestlé, Novartis, and ABB. HSG does not publish systematic placement or salary-uplift data for its executive education participants, which is consistent with how most European executive schools handle short-program outcomes. The alumni association (HSG Alumni) is active and organizes regular events in major European cities, which gives executive participants a structured way to stay connected after completing a program.
Available Cohorts
Choose your preferred start date
All-inclusive program fee
Duration
3 days
Format
in-person
Topic
Negotiations
Language
German
About This Program
Why University of St. Gallen?
Your Profile
- Führungspersonen, die sich eine Übersicht über die wichtigsten Tools und Denkmuster in Gesprächsführung und Verhandeln erarbeiten möchten.
- C-Level und höhere Führungskräfte sowie Owner/Entrepreneurs mit mehr als 10 Jahren Arbeitserfahrung.
- Oberes Kader aus verschiedenen Branchen im Alter von 30 bis 55 Jahren.
Benefits
- Sie gehen selbstsicher und zielbewusst in wichtige Verhandlungen und können Gespräche aktiv auf Ihr gewünschtes Ergebnis hinführen.
- Sie treten als angenehmer, vertrauenswürdiger Gesprächspartner auf und werden auch komplexe Verhandlungen mit mehreren Verhandlungspartnern erfolgreich meistern.
- Sie führen langfristige Geschäftsbeziehungen zu dauerhaftem Erfolg.
- Sie entwickeln die Stärken Ihrer Mitarbeitenden in Feedbackgesprächen weiter.
- Sie stellen sicher, dass Ihre Verhandlungsergebnisse Ihre wichtigsten Interessen erfüllen und die Ihrer Verhandlungspartner berücksichtigen.
- Sie lernen Manipulationsversuche zu erkennen und zu entschärfen.
What You'll Learn
- Vertrauen schaffen durch professionelle Gesprächsführung: den optimalen Gesprächseinstieg planen, Zuhörtechniken und einfache, wertschätzende Phrasen für den Vertrauensaufbau einsetzen, schwierige Feedback-Gespräche sinnvoll mit der «Sandwich»-Methode aufbauen, Gesprächszusammenfassungen als bewährtes Mittel der Verhandlungstechnik einsetzen.
- Gespräche und Verhandlungen perfekt vorbereiten: Positionen und Ziele klären (Was will ich? Was will die andere Seite?), Interessen und Rahmen festlegen (Warum will ich das? Warum wollen die anderen das?), Alternativen vorbereiten (Was machen wir, wenn wir uns nicht einigen?).
- Die Wertschöpfung in Verhandlungen steigern: Win-Win-Situationen und langfristige, erfolgreiche Beziehungen als Grundeinstellung festlegen, eigene Kreativität für überragende Verhandlungsergebnisse nutzen, kurzfristigen Gewinn vs. langfristige Beziehung gezielt abwägen.
- In Verhandlungen gewinnen: den moralischen Kompass bei der Anwendung von psychologischen Einflusstechniken berücksichtigen, in Jobinterviews und Mitarbeitergesprächen souverän agieren, Verhandlungen mit mehreren Parteien souverän führen.
Frequently Asked Questions
How to Apply
- 1
Check your eligibility
Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.
- 2
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Contact the school
Send a message directly to University of St. Gallen via Gradia to request a brochure or speak with an admissions advisor.
- 4
Prepare your application
Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.
- 5
Submit your application
Apply directly through University of St. Gallen's official application portal.
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