

Marketing Strategy in the Digital Age

International Institute for Management Development
The International Institute for Management Development — universally known as IMD — was established in Lausanne, Switzerland in 1990 through the merger of two storied institutions: IMEDE, founded in 1957 with the support of Nestlé, and IMI Geneva, founded in 1946 by Alcan. That corporate founding DNA has never left. IMD remains independent, non-profit, and deliberately small, with no undergraduate programs and no large MBA cohorts diluting faculty attention. Its founding conviction — that business schools should serve the practicing manager, not the other way around — continues to define every program design decision the school makes today.Accreditations and RankingsAccreditationsAACSB accreditedEQUIS accreditedAMBA accreditedTriple Crown status (held by fewer than 1% of business schools globally)RankingsFinancial Times Executive Education Open Programs: #1 globally (2023, 2024)Financial Times Executive Education Custom Programs: #1 globally (2023)Financial Times MBA: consistently ranked in top 20 globallyQS Global MBA Rankings: top 30 globally (2024)Bloomberg Businessweek MBA: top international programs tier (2024)Executive Education at a GlanceIMD's executive education offering is, in a meaningful sense, the school itself — it accounts for the majority of the institution's revenue and academic focus, and the Financial Times has ranked its open programs number one in the world multiple times in recent years. The school offers roughly 50 open-enrollment programs annually, alongside a substantial custom program operation serving multinationals including Nestlé, Rolex, and ABB. Open programs range from three-day intensives to flagship multi-week experiences, with durations typically falling between three days and three weeks. Key topic areas include leadership under uncertainty, family business governance, digital business transformation, high-performance boards, and strategic finance. IMD's Program for Executive Development (PED) is arguably its most famous standalone offering — a multi-week residential experience designed for senior managers stepping toward C-suite responsibility. Fees for open programs typically range from CHF 4,000 for shorter modules to CHF 25,000 or more for longer residential programs. A limited number of IMD scholarships exist for exceptional candidates demonstrating financial need or leadership potential.Campus and FacilitiesIMD's campus sits in Lausanne, directly on the north shore of Lake Geneva, with the Alps visible across the water on clear days — a setting that is striking enough to matter without being merely decorative. The campus is deliberately compact: a single interconnected set of buildings housing tiered auditoria, breakout spaces, dining facilities, and residential accommodation, all within walking distance of each other. That physical compactness is a design choice. Participants eat together, debrief in the same corridors, and run into faculty between sessions — a rhythm that accelerates the peer learning that IMD considers central to its methodology. Lausanne itself adds a particular texture: it is the headquarters city of the International Olympic Committee, a hub for global consumer goods companies, and one of Switzerland's most genuinely international cities, making it a naturally rich environment for senior professionals comparing notes across industries and geographies.Faculty and ResearchIMD has a permanent faculty of approximately 50 professors — tiny by the standards of major research universities — and that constraint is intentional. Every faculty member is expected to consult actively with corporations, ensuring that classroom content is continuously tested against live organizational problems. Research strengths with direct relevance to executive participants include family business succession, geopolitical risk and corporate strategy, digital transformation, and leadership resilience. The school hosts the IMD Global Center for Digital Business Transformation (in partnership with Cisco), the IMD Global Family Business Center — one of the world's most respected research bodies in that field — and the IMD Center for Sustainable Finance and Private Wealth. Faculty nationalities span more than 30 countries, and it is not unusual for a single program to involve professors who have recently advised a Fortune 500 board, a Southeast Asian state-owned enterprise, and a European family-controlled conglomerate.Student Body, Alumni, and Career OutcomesIMD's executive education cohorts are among the most internationally diverse of any business school, with participants typically drawn from 40 to 50 nationalities within a single program — a figure that holds up even in shorter open programs, not just the flagship residential experiences. The alumni network spans more than 60,000 individuals in over 100 countries, with particular density in Western Europe, North America, and increasingly Southeast Asia. Alumni are heavily concentrated in senior functional and general management roles at multinationals — Unilever, Nestlé, Novartis, and Julius Baer appear frequently among employer affiliations — as well as in private equity, family offices, and government-linked enterprises. Because IMD does not run large undergraduate or MBA cohorts, the executive education alumni community has an unusually high average seniority level, which makes the network more immediately useful to participants who are already operating at director level or above.
Available Cohorts
Choose your preferred start date
All-inclusive program fee
Duration
8 weeks
Format
online
Topic
Marketing
Language
English
About This Program
Why International Institute for Management Development?
IMD runs one of the smallest, most selective executive education portfolios in the world — and that is precisely the point. Based on the shores of Lake Geneva, the school has built its entire identity around a single question: what does it actually take to develop a leader who performs under real pressure? The answer, refined over decades, is a model that combines unusually small cohorts, faculty who consult actively with global corporations, and a Swiss-precision focus on measurable behavioral change.
Your Profile
- You are a functional leader, senior sales and marketing executive, commercial manager, or an entrepreneur seeking to understand how marketing is being reshaped in the digital world and how to leverage the latest digital trends to innovate and leapfrog competitors.
Benefits
- Redefine customer value - Explore diverse pathways to rethink customer value by using digital to build products and partnerships, reshape the CX, and transform market access.
- Comprehend customer centricity - Grasp the fundamentals of customer centricity in the context of digital and AI.
- Gain insights, drive engagement, and apply AI - Become familiar with outside-in and inside-out marketing activities to gain customer insights, and build strong customer connections. Examine best practices of AI in marketing.
- Craft your digital marketing strategy - Develop a strategic marketing plan tailored to your business, leveraging cutting-edge tools and techniques to stay ahead in today’s competitive landscape.
What You'll Learn
- Navigate your specific challenges - Address the real obstacles you’re facing in your organization
- Translate concepts into action - Move from theory to practical application in your work
- Maximize your impact - Stay focused on outcomes that matter to your role and goals
- Maintain momentum - Keep progressing even when priorities compete for your attention
- Unit 1: Marketing transformation through digital - Learn how digital and AI are transforming marketing, Comprehend a framework mapping five pathways to create value for customers in novel ways
- Unit 2: Reshaping customer journeys - Deep dive into the key elements of customer experience (CX), Discover how digital has transformed the customer journey, Map your customers’ journey to identify gaps and drop-off points, Apply the seven design principles and associated tools to create a new journey with memorable moments across it
- Unit 3: Building digital products and partnerships - Learn the components of customer value and how firms combine them in different ways, Examine how to use digital to transform customer value through products and partnerships, Recognize how digital can create value by adding intelligence to products, Explore two ways to integrate products from multiple ecosystem partners, Comprehend the challenges behind product and service integrations
- Unit 4: Transforming market access - Create a competitive advantage by using digital to reach niche segments and build ecosystems, Identify market segments that you could reach and serve better, Familiarize yourself with the critical success factors for building communities and platforms, Evaluate the challenges behind targeting niche segments and creating ecosystems and find out how to avoid pitfalls
- Unit 5: Customer centricity and customer insights - Grasp the fundamentals of customer centricity in the context of digital and AI, Learn about the methods of generating unique insights on customer needs through data, Apply the seven channels for generating customer insights to your context
- Unit 6: New approaches to segmentation - Understand the five steps of the segmentation process, Apply two segmentation methods to your customer base, Understand how data and analytics are changing traditional segmentation to hyper segmentation and hyper targeting, Identify areas where the application of AI and analytics can transform your segmentation
- Unit 7: Big data and AI in marketing - Understand how big data is impacting marketing and how it is used, Identify optimal metrics for assessing marketing ROI, Differentiate between data-based and intuition-based decision making, Explore AI, its application in marketing, as well as its capabilities and limitations, Examine best practices of AI in marketing
- Unit 8: Content marketing and customer advocacy - Learn about the strategic role of content marketing and different types of content you can use along the customer journey, Explore how the use of customer advocacy can enhance brand awareness and help to overcome barriers to adoption, Apply a practical five-step model for engaging communities and disseminating messages, Design a content strategy
Frequently Asked Questions
How to Apply
- 1
Check your eligibility
Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.
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Prepare your application
Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.
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Apply directly through International Institute for Management Development's official application portal.
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