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    Restaurant Design and Management
    Indian Institute of Management Ahmedabad

    Restaurant Design and Management

    Indian Institute of Management Ahmedabad, Ahmedabad
    5 daysDuration
    in-personFormat
    EnglishLanguage
    InnovationTopic

    Next Available Cohort

    Choose your preferred start date

    Jun 29 - Jul 3, 2026
    5 days Β· in-person Β· Instructor-Led Β· Ahmedabad
    Open
    $2,036

    All-inclusive program fee

    About This Program

    With increasing urbanisation, rapid expansion in food delivery services, and rising disposable income in the country, the restaurant segment is set for a rapid growth. The market value of the Indian restaurants and food service industry, including both organised and unorganised segments, was about four trillion Indian rupees as of fiscal year 2020 (Statistica, 2021). During the pandemic, the restaurant service industry also experienced a modest growth with accelerated digital transformation such as introduction of online ordering and delivery services. We witnessed new virtual kitchen setups and restaurants integrating their ordering and kitchen service platforms with delivery services. In 2020, the digital restaurant delivery increased 67 percent globally from 107.44 billion U.S. dollars in 2019. Today, common business challenges across all restaurant formats include managing several cost items such as high costs of food wastage, high operational costs, high rental costs, and high costs to hire and retain staff. How can restaurants manage their costs in the light of thin margins? How can the restaurants leverage technology and operations to boost and sustain their business? With enhanced digital presence, restaurants can optimise their performance with data analytics. Restaurants use social media for promotions but would also need to manage customer reviews. How can restaurants target the right customers? With an increase in the consumer's discretionary choice of restaurant services, the demand for better service quality at restaurants or delivery is gaining much attention. While the growth and disruptions in restaurant space are visible, there are limited restaurant management training programmes, which can help the restaurants to design, benchmark, innovate, compete, and grow their business. To address the management training needs in this area, this programme aims to skill the participants in four primary areas: (1) Design and managing performance of restaurant operations; (2) Managing restaurant revenues and menu pricing; (3) Design thinking for nurturing innovation and integrated user experiences in restaurants; (4) Strategies for a successful restaurateur.

    Why Indian Institute of Management Ahmedabad?

    IIM Ahmedabad occupies a position in South Asian management education that has no close rival β€” it is the institution that shaped the first generation of India's corporate leaders and continues to set the intellectual agenda for business in one of the world's fastest-growing economies. For senior professionals seeking rigorous, research-grounded executive education with a distinctly Indian strategic context, there is simply nowhere else like it.

    Your Profile

    • Restaurateurs (fine dining, casual dining, fast food)
    • CEOs of restaurant chains
    • Restaurant technology developers and experts
    • Restaurant Consultants
    • Kitchen Consultants
    • Restaurant Architects

    Benefits

    • Apply menu pricing, break-even analysis, and cost management tools to thin-margin restaurant operations.
    • Use ICT and cloud kitchen strategies to optimise capacity and sustain delivery-based business models.
    • Structure market entry plans and competitive dynamics analysis for restaurant start-ups.
    • Design integrated user experiences through agile and design-thinking methods.

    What You'll Learn

    • Menu pricing decisions
    • Relevant cost analysis to maximise capacity utilisation
    • Process and capacity analysis and restaurant system dynamics
    • Break-even analysis
    • Managing perishable inventory
    • Role of ICT in restaurant management
    • Business models, opportunity recognition, planning a market entry, and competitive dynamics
    • Restaurant business valuation
    • Cloud kitchen strategy and operations
    • Experience design, innovation, and agile thinking
    • Real estate valuation and pricing
    • Managing restaurant competition and consumer behaviour

    Frequently Asked Questions

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

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    3. 3

      Contact the school

      Send a message directly to Indian Institute of Management Ahmedabad via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through Indian Institute of Management Ahmedabad's official application portal.

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