Customer Experience Management

Esade Business School

Barcelona, Spain

Esade Business School — formally Escola Superior d'Administració i Direcció d'Empreses — was founded in 1958 in Barcelona by the Society of Jesus, with a founding mission rooted in humanistic management education: developing leaders who are technically excellent and ethically grounded. Affiliated with Universitat Ramon Llull, Esade operates as a private institution with campuses in Barcelona and Madrid. The Jesuit intellectual tradition is not ceremonial here — it runs through the curriculum in a genuine commitment to critical thinking, social responsibility, and the integration of law, business, and public policy in ways that most standalone business schools struggle to replicate. Accreditations and Rankings Triple Crown Accredited AACSB EQUIS AMBA Fewer than 1% of business schools worldwide hold all three accreditations simultaneously. Selected Rankings Financial Times European Business Schools ranking: #8 in Europe (2023) Financial Times Executive Education Open Programs: Top 25 globally (2023) Financial Times Executive Education Custom Programs: Top 25 globally (2023) QS Global MBA Rankings: Top 50 globally (2024) Financial Times Global MBA: Top 50 (2023) Executive Education at a Glance Esade Executive Education has built a strong reputation particularly in leadership development, innovation management, digital business, and general management for senior professionals — areas where the school's research depth and faculty practitioner networks add clear value. The portfolio divides into open enrollment programs aimed at individual executives and custom programs designed for corporate clients, with the latter representing a substantial and growing share of Esade's executive education activity and including long-term partnerships with major multinationals operating across Southern Europe and Latin America. Open programs span formats from intensive on-campus immersions in Barcelona to blended and online modalities, with durations typically ranging from two days for focused workshops up to several months for flagship leadership journeys. The Senior Management Program (PDG) — Esade's flagship general management program — has been running for decades and draws participants primarily from mid-to-large corporations across Spain, Latin America, and the rest of Europe. The Executive MBA and shorter open programs in areas such as digital transformation, sustainable business, and family business governance consistently appear in participant and alumni surveys as among the school's most distinctive offerings. Open program fees generally range from approximately €2,000 for shorter modules to €20,000 and above for extended flagship programs. Campus and Facilities Esade's main Barcelona campus is located in the Sant Cugat del Vallès area, with additional executive education activity conducted at its Sant Gervasi campus closer to the city centre — a 19th-century building that blends period architecture with modern teaching infrastructure, including tiered case-study rooms, breakout collaboration spaces, and executive residence facilities. The Madrid campus, located in Pedralbes and near the financial district, extends the school's reach into Spain's capital and allows participants to engage directly with one of Europe's most active corporate hubs. Barcelona itself is a significant asset: as a global technology, design, and innovation capital — home to the Mobile World Congress and a dense startup ecosystem — it gives executive programs a living laboratory quality that purely academic campuses in smaller cities simply cannot offer. Faculty and Research Esade's faculty numbers around 400, drawn from over 40 countries, and the school has deliberately recruited scholars who bridge academic publishing and applied business challenges — a profile that is particularly relevant for executive participants who quickly lose patience with pure theorists. Research strengths with direct executive education relevance include leadership and people management, digital innovation and technology strategy, entrepreneurship and venture creation, and business ethics and governance — the last being an area where Esade's Jesuit roots produce genuinely distinct scholarship rather than box-ticking corporate social responsibility content. The Esade Institute for Social Innovation and the Esade Entrepreneurship Institute are among the school's most active research centres, and faculty from both regularly teach in executive programs, ensuring participants get exposure to live research rather than settled textbook knowledge. Student Body, Alumni, and Career Outcomes Executive education cohorts at Esade are notably international for a school based in Southern Europe, typically drawing 40–60% of open program participants from outside Spain, with particularly strong representation from Latin America — a reflection of Esade's decades-long investment in that region and its status as a preferred destination for executives from Brazil, Mexico, Colombia, and Argentina seeking a European credential with genuine cultural and linguistic proximity. The alumni network numbers over 60,000 professionals globally, with particularly dense concentrations in financial services, consumer goods, technology, and professional services across Spain, Latin America, and increasingly the European Union institutions. Alumni regularly cite the network's practical value — Esade graduates in senior roles across Iberian and Latin American multinationals tend to maintain active engagement with the school through guest lecturing, mentorship, and recruitment, which gives executive program participants access to a living, functional network rather than a dormant database.