Skip to content

    πŸ‘‹ Quick question β€” how are we doing?

    Communicating with IMPACT
    Case Western Reserve University Weatherhead School of Management

    Communicating with IMPACT

    Case Western Reserve University Weatherhead School of Management, Cleveland
    1 daysDuration
    onlineFormat
    EnglishLanguage
    LeadershipTopic

    Next Available Cohort

    Choose your preferred start date

    Oct 21 - Oct 21, 2026
    1 days Β· online Β· Instructor-Led
    Open
    $895

    All-inclusive program fee

    About This Program

    Communicating...it is and has always been one of the most critical skills for managers and professionals. In this practical and engaging course, you will learn the new 6-Step IMPACT process to improve communication and achieve greater results, based on Patrick's book "Communicating with IMPACT." This dynamic program will help you to develop your communication skills: listening as well as speaking, verbal as well as non-verbal, and written. You will learn to capitalize on your strengths and minimize your weaknesses.

    Why Case Western Reserve University Weatherhead School of Management?

    Weatherhead is the school that put positive organizational scholarship and intentional change theory on the map β€” concepts now taught at business schools worldwide that were born right here in Cleveland. If you want executive education grounded in behavioral science and human development rather than spreadsheets and strategy frameworks alone, this is a rare institution where that is not a marketing message but an intellectual tradition.

    Your Profile

    • This seminar is appropriate for anyone interested in improving their effectiveness in the workplace by becoming a more persuasive and effective communicator.

    Benefits

    • Identify the 6 principles to Communicating with IMPACT.
    • Increase your understanding of the 4 communication styles to develop and sustain powerful relationships.
    • Know how to actively listen to overcome communication barriers and connect with others.
    • Recognize the impact of non-verbal behavior on your message.
    • Learn techniques to check for understanding and increase performance.
    • Practice using the IMPACT process to change how you communicate both verbally and non-verbally in the workplace.
    • Develop an "Action Plan" to practice and implement newly learned skills on the job to improve communication skills.

    What You'll Learn

    • Communication skills inventory: Identify strengths and areas for improvement.
    • Intentional Communication: Crafting a strategic intention statement, outcome thinking, and the power of why.
    • Message Management: Non-linear outline technique, various methods to articulate your message, challenges of linear communication, and impact of non-verbal communication.
    • Personalize Content: Utilizing the 4 Personality Styles to build trust and deeper relationships, how to adapt your communication to each style, and dealing with difficult styles.
    • Activated Engagement: Influencing others through listening techniques, 3 reasons employees are dissatisfied with their supervisors, 7 ways to engage the receiver, and thought/speech ratio.
    • Clarified Meaning: Selective Perception, five listening skills to check for understanding, and two ways to summarize to reduce errors.
    • Transformational Results: Two ways to transform words into actions to get greater results, shift the mindset of the receiver to overcome barriers, and power of positive reinforcement.
    • Personal Action Planning: Apply newly learned skills. You will also receive a bonus brochure, The IMPACT Worksheet, which features the IMPACT process steps to help you apply the process back at work.

    Frequently Asked Questions

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

    2. 2

      Compare programs

      Use Gradia's comparison tool to evaluate up to 3 programs side-by-side on fees, duration, format, and accreditation.

      Compare programs β†’
    3. 3

      Contact the school

      Send a message directly to Case Western Reserve University Weatherhead School of Management via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through Case Western Reserve University Weatherhead School of Management's official application portal.

      Apply now β†’

    Other Leadership programs at Case Western Reserve University Weatherhead School of Management

    1 / 16