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    Enhancing Sales Force Performance
    Indian Institute of Management Ahmedabad

    Enhancing Sales Force Performance

    Indian Institute of Management Ahmedabad, Ahmedabad
    5 daysDuration
    in-personFormat
    EnglishLanguage
    MarketingTopic

    Next Available Cohort

    Choose your preferred start date

    Feb 15 - Feb 19, 2027
    5 days Β· in-person Β· Instructor-Led Β· Ahmedabad
    Open
    $2,036

    All-inclusive program fee

    About This Program

    Markets are dynamic in nature characterised by intense global competition, pressure on margins, changing customer expectations, fragmented communication channels, and proliferating distribution channels. Sales management in such competitive markets has become a challenge and a key activity for organisations for developing competitive advantage. In this dynamic environment, the profile of the sales force has undergone a sea change. The two main recent changes impacting the process are adoption of technology and realignment of distribution function. This has resulted in shifting the focus on selling to the end customer and the retailer as against the distributors or the wholesalers. The art of sales is moving from product sales to problem solution selling. Ensuring a high level of performance of the sales force would require development of new capabilities besides reassessing the capacities of the current workforce. Organisations are also facing challenges in attracting, developing, motivating and retaining performers, and building teams. In addition, job responsibilities, performance assessment, and incentive compensation needs to be relooked. This programme will discuss relevant analytical sales management frameworks and examine their applicability for practical solutions. Managers will be urged to examine novel ways of looking at their sales force and execute strategies that match realities of the market place.

    Why Indian Institute of Management Ahmedabad?

    IIM Ahmedabad occupies a position in South Asian management education that has no close rival β€” it is the institution that shaped the first generation of India's corporate leaders and continues to set the intellectual agenda for business in one of the world's fastest-growing economies. For senior professionals seeking rigorous, research-grounded executive education with a distinctly Indian strategic context, there is simply nowhere else like it.

    Your Profile

    • Senior and middle level sales managers from FMCG, consumer durables, industrial, financial services, and IT/knowledge sectors.
    • Marketing and commercial managers who are responsible for revenues and field level sales operations.
    • Retail and category managers.
    • Heads of business units, CEOs of small and medium enterprises.
    • HR managers responsible for sales HR processes.

    Benefits

    • Develop plans for managing the sales force effectively in order to enhance sales productivity and performance.
    • Develop Relevant Measures to assess sales force performance and enable data-based decision making.
    • Apply CRM, digital, and AI/ML approaches to sales force management in hybrid channel environments.

    What You'll Learn

    • Assessing and creating customer value
    • Performance and reward management
    • Building a value-based sales programme
    • Managing and enhancing sales productivity
    • Recruiting and training the sales force
    • CRM and digital approaches for sales force management
    • Sales operations in a digital and hybrid channel environment
    • Building teams and motivating the sales force
    • AI / ML applications for Sales Force Effectiveness

    Frequently Asked Questions

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

    2. 2

      Compare programs

      Use Gradia's comparison tool to evaluate up to 3 programs side-by-side on fees, duration, format, and accreditation.

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    3. 3

      Contact the school

      Send a message directly to Indian Institute of Management Ahmedabad via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through Indian Institute of Management Ahmedabad's official application portal.

      Apply now β†’