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    Business Process Design for Strategic Management
    MIT Sloan School of Management

    Business Process Design for Strategic Management

    MIT Sloan School of Management, Cambridge
    HomeMIT Sloan School of ManagementBusiness Process Design for Strategic Management
    7 weeksDuration
    onlineFormat
    EnglishLanguage
    StrategyTopic

    Available Cohorts

    Choose your preferred start date

    Apr 29 - Jun 16, 2026
    7 weeks · online · Self-Paced
    Open
    Jul 22 - Sep 8, 2026
    7 weeks · online · Self-Paced
    Open
    Oct 7 - Nov 24, 2026
    7 weeks · online · Self-Paced
    Open
    $3,250

    All-inclusive program fee

    About This Program

    Based on our highly-rated Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work program, this six-week online course broadens access to the knowledge of industry thought leaders such as Nelson Repenning and Donald Kieffer, who integrated decades of industry practice and academic investigation to create Dynamic Work Design. The online program offers those who would previously be limited in accessing the on-campus course the opportunity to engage with a portion of the content in a flexible and personalized way, through a highly collaborative and supportive online environment. You’ll learn to implement improvement strategies naturally in your everyday work, not from a prescribed list, but from a deep personal understanding of the principles.


    Unplanned events happen in all businesses - from communication breakdowns and the rise and fall of costs, to tighter turnaround times and employee disengagement. Use these pain points to lead improvement strategies and innovation in your organization with this online program which will expose you to the principles and development of Dynamic Work Design from the very creators of this sustainable operations improvement methodology. This program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your own work and role as a leader within a particular area of improvement.


    You’ll develop an understanding of how to go about implementing improvement strategies; why improvement strategies usually fail; the psychological reasons behind learning, change, and motivation; principles of good work design; and how to go about problem solving effectively. The program culminates in the identification of issues within your organization and the development of a structured problem-solving document based on the A3 approach to continuous improvement which was first employed at Toyota and successfully adopted by many companies.


    We do not recommend this program to past participants of Visual Management for Competitive Advantage: MIT’s Approach to Efficient and Agile Work (or Implementing Improvement Strategies) unless you are looking for a refresher.


    Operations Organizations & Leadership Systems Thinking


    Understand the principles and approaches that drive improvement and apply them in all areas of an organization


    Develop inquiry and evidence-based problem-solving skills for themselves and their organizations


    Ensure business targets and improvement activities are tightly linked at every level


    Experience the benefit of increased employee engagement as a result of well-designed work


    Inspire the move from “controlling” to “enabling” in their management styles

    Why MIT Sloan School of Management?

    MIT Sloan doesn't trade on prestige alone — it trades on proximity. Proximity to one of the world's densest concentrations of engineering, AI, and life sciences research, and to a faculty that publishes the ideas executives will be managing around in five years. If you want to understand how technology reshapes strategy before it reshapes your industry, this is the room to be in.

    Your Profile

    • You want insights from industry leaders you can use to discover opportunities for improvement across all areas of your organization
    • You want to become an enabler by leveraging the relationship between smart work design and the employee engagement that follows
    • You’re driven to earn a certificate of completion from a top-tier university as recognition of your skills and knowledge in the field

    Benefits

    • Understand the principles and approaches that drive improvement and apply them in all areas of an organization
    • Develop inquiry and evidence-based problem-solving skills for themselves and their organizations
    • Ensure business targets and improvement activities are tightly linked at every level
    • Experience the benefit of increased employee engagement as a result of well-designed work
    • Inspire the move from “controlling” to “enabling” in their management styles

    What You'll Learn

    • An Introduction to Dynamic Work Design
    • The Four Principles of Dynamic Work Design
    • The Problem Statement
    • Structured Problem Solving
    • Designing Work for People
    • Visual Management