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AI-First Digital Marketing: Scalable Personalization through AI and Real-time Knowledge (SPARK)
Indian Institute of Management Calcutta

AI-First Digital Marketing: Scalable Personalization through AI and Real-time Knowledge (SPARK)

Indian Institute of Management Calcutta, Maheshtala
HomeMarketing & SalesIndian Institute of Management CalcuttaAI-First Digital Marketing: Scalable Personalization through AI and Real-time Knowledge (SPARK)
5 daysDuration
in-personFormat
EnglishLanguage
MarketingTopic

Interested in this program?

No upcoming dates are listed right now. Register your interest and Indian Institute of Management Calcutta will let you know when the next cohort opens.

About This Program

The AI-First Digital Marketing - Scalable Personalization through AI and Real-time Knowledge, is a five-day intensive training designed to help marketing professionals harness artificial intelligence to transform how organizations engage customers. As digital ecosystems become increasingly data-rich and customer expectations for relevance and immediacy grow, traditional campaign-based marketing is giving way to AI-driven, personalized, and real-time marketing systems. This program equips participants with the strategic understanding and practical tools needed to design and implement such systems. Participants learn how to capture and interpret customer signals across digital touchpoints, use AI to deliver personalized experiences at scale, automate marketing decisions through predictive models, and engage customers in real time based on behavioral triggers. By the end of the program, participants will be able to design AI-enabled marketing strategies that deliver scalable personalization, faster decision-making, and superior customer experiences. Through Case studies, practical tools, and collaborative workshops, participants learn how to design AI-enabled marketing strategies that enhance customer experience and drive business growth.

Why Indian Institute of Management Calcutta?

IIM Calcutta carries a particular authority in Indian management education that comes simply from being first — the oldest IIM in the country, founded in collaboration with MIT Sloan and the Government of India, in a city that has historically produced some of India's most rigorous intellectual traditions. For senior professionals who want academic depth alongside a genuinely global research pedigree, few institutions on the subcontinent can match its credentials.

Your Profile

  • Digital Marketing Managers
  • Brand and Marketing Managers
  • Growth and Performance Marketers
  • Marketing Analysts and Customer Insight Professionals
  • CRM and Customer Experience Managers
  • Product Marketing Managers
  • Marketing Technology (MarTech) Leaders

Benefits

  • Design AI-powered personalization strategies that scale across customer segments.
  • Apply predictive analytics and marketing automation to optimize campaigns.
  • Build systems for real-time customer engagement and trigger-based marketing.
  • Learn tools from the ground up which will ensure you can run a high-performance marketing team with high degree of automation as well as accuracy.

What You'll Learn

  • Signal Intelligence: Customer data ecosystems and behavioral signals.
  • Personalization Engines: AI-driven personalization and customer journeys.
  • Automated Decisioning: Predictive analytics and marketing automation.
  • Real-time Engagement: Event-driven marketing and conversational AI.
  • Knowledge Systems: Marketing experimentation and learning loops.
  • In-depth knowledge of AI Marketing Suite with Claude, OpenAI, Gemini and other leading platforms.

Frequently Asked Questions

How to Apply

  1. 1

    Check your eligibility

    Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

  2. 2

    Compare programs

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  3. 3

    Contact the school

    Send a message directly to Indian Institute of Management Calcutta via Gradia to request a brochure or speak with an admissions advisor.

  4. 4

    Prepare your application

    Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

  5. 5

    Submit your application

    Apply directly through Indian Institute of Management Calcutta's official application portal.

    Apply now →

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