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    Complex Problem Solving
    International Institute for Management Development

    Complex Problem Solving

    International Institute for Management Development, Lausanne
    25 daysDuration
    onlineFormat
    EnglishLanguage
    LeadershipTopic

    Available Cohorts

    Choose your preferred start date

    Sep 7 - Oct 11, 2026
    25 days · online · Instructor-Led
    Open
    Feb 22 - Mar 28, 2027
    25 days · online · Instructor-Led
    Open
    Sep 6 - Oct 10, 2027
    25 days · online · Instructor-Led
    Open
    $2,143

    All-inclusive program fee

    About This Program

    Make well-informed strategic choices IMD’s Complex Problem Solving program equips you to tackle even the most complex strategic challenges you encounter as a leader. Using a three-step process called FrED (for Frame, Explore, Decide), you’ll learn how to analyze complex issues, think strategically, and find better solutions. A major pitfall in tackling complex problems is jumping to solutions before defining the real challenge. This program helps you avoid that trap by showing you how cognitive biases affect decision-making and how to sidestep your biases by formally framing problems and identifying their root causes. You’ll also learn how to explore creative solutions, identify the relevant decision criteria, and assess trade-offs, refining your thinking as new evidence comes to light. A dedicated online tool will support you at every stage. Drawing on decades of consulting, coaching, and executive education, as well as theoretical and empirical knowledge from multiple disciplines, the program’s highly practical approach develops your creative and critical thinking abilities. You’ll gain the skills to rapidly clarify complex situations, produce effective solutions using opposing opinions, and engage stakeholders in high-quality discussions throughout the process. Adopting a structured approach will help you improve the quality and speed of your decisions, leading to better outcomes for you and your organization. You can take this program as a stand-alone experience or as part of the IMD Online Executive Certificate.

    Why International Institute for Management Development?

    IMD runs one of the smallest, most selective executive education portfolios in the world — and that is precisely the point. Based on the shores of Lake Geneva, the school has built its entire identity around a single question: what does it actually take to develop a leader who performs under real pressure? The answer, refined over decades, is a model that combines unusually small cohorts, faculty who consult actively with global corporations, and a Swiss-precision focus on measurable behavioral change.

    Your Profile

    • You are a mid- or senior-level manager regularly confronted with complex challenges and looking for a systematic method to resolve them, a forward-thinking executive preparing to advance your career by embracing formal problem-solving training, or a team seeking to acquire a common approach to the complex challenges in your industry.

    Benefits

    • Become a versatile problem solver - Acquire a structured problem-solving method to analyze and solve complex challenges and strengthen your skills through hands-on practice with a dedicated online tool.
    • Catalyze high-quality discussions - Learn how to effectively engage key stakeholders and team members in the decision-making process.
    • Craft powerful solutions - Develop optimal solutions to your challenges after exploring different alternatives and identifying what is of value to you and the stakeholders involved.
    • Deal confidently with uncertainty - Learn how to choose the best on-balance solution when dealing with uncertainty, bias, and conflicting opinions.

    What You'll Learn

    • Navigate your specific challenges - Address the real obstacles you’re facing in your organization
    • Translate concepts into action - Move from theory to practical application in your work
    • Maximize your impact - Stay focused on outcomes that matter to your role and goals
    • Maintain momentum - Keep progressing even when priorities compete for your attention
    • Unit 1: Introduction: Meet FrED - Start learning FrED, a three-step process to help you distill your complex problems to their essence, Learn how to summarize complex analyses into a two-page problem-solving report, Create – in a small group – a first hypothesis of what the solution to a strategic problem might be
    • Unit 2: Frame: Understand your complex problem - Learn how to formally frame your problem using FrED, Understand how cognitive biases influence your decision making and how to debias your choices, Update your thinking on your solution hypothesis, Work individually and in a small group to enhance your ability to ignite meaningful team discussions (units 2-5)
    • Unit 3: Explore: Update your thinking - Systematically map out potential solutions, Clarify the critical criteria that matter to the decision stakeholders, Update your thinking on your solution hypothesis
    • Unit 4: Decide: Update your thinking - Assess each potential solution against the selected criteria, Empower FrED, using existing strategic frameworks if applicable, Update your thinking on your solution hypothesis
    • Unit 5: Iterate and continue updating your thinking - Identify when generative AI can effectively assist your decision making, Use probabilistic thinking to improve your effectiveness under deep uncertainty, Initiate implementation, course correcting as needed, Engage in the Group Challenge to tackle a high-stakes strategic problem under time pressure, just as you would in real life

    Frequently Asked Questions

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

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    3. 3

      Contact the school

      Send a message directly to International Institute for Management Development via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through International Institute for Management Development's official application portal.

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