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    Communicating without Authority
    UBC Sauder School of Business

    Communicating without Authority

    UBC Sauder School of Business, Vancouver
    HomeLeadershipUBC Sauder School of BusinessCommunicating without Authority
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    About This Program

    As a busy professional, you may have many roles: office manager, service provider, project or technical specialist, meeting planner and efficiency expert. As a result you might spend much of your time interacting with others you do not have authority over - your boss, senior leaders, peers, customers, vendors and members of the public. This course provides best practices for communicating verbally or in writing when you have limited authority over your audience. Learn techniques for creating and conveying both routine and sensitive messages virtually or in person. Deliver messages with assertiveness and tact, especially in high-stress situations. Become more agile in your communication choices. Use communication to promote understanding and respect. Enhance your power to engage people at all levels with confidence, credibility and impact, despite your lack of authority.

    Why UBC Sauder School of Business?

    Anchored in Vancouver — one of the most internationally connected cities in North America — UBC Sauder sits at the intersection of Pacific Rim commerce, Indigenous business leadership, and sustainability-oriented management thinking. For senior professionals who need more than an Atlantic or European perspective on global business, Sauder offers something genuinely harder to find: rigorous Canadian academia with an Asia-Pacific orientation baked into the curriculum, not bolted on.

    Your Profile

    • Emerging managers and supervisors.
    • Executive, administrative and office assistants.
    • Customer service and other public-facing representatives.
    • Business, non-profit and technical specialists who support others.

    Benefits

    • Construct and deliver messages with assertiveness and tact across upward, lateral, and public-facing audiences.
    • Plan persuasive communications that build buy-in and commitment from people at all authority levels.
    • Establish rapport and win-win agreements with diverse audiences through strategic conversation planning.
    • Communicate to inform and persuade using concise, organized messages that are easy to act on.

    What You'll Learn

    • Communicating Upwards - What motivates people with more authority to say 'yes'; identifying self-defeating obstacles; planning strategically for a conversation and creating messages with impact; tips and techniques for engaging people with authority.
    • Communicating Laterally - Key challenges when communicating to people with equal authority; balancing assertiveness with tact; strategies and tactics for communicating authentically with impact.
    • Communicating to Inform - Determining what is and is not relevant; planning and organizing concise informative messages; delivering the message with clarity and sway.
    • Communicating to Persuade - Using your personal power to influence others; giving your message greater persuasion appeal; preparing and delivering persuasive messages that garner buy-in and commitment.

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

    2. 2

      Compare programs

      Use Gradia's comparison tool to evaluate up to 3 programs side-by-side on fees, duration, format, and accreditation.

      Compare programs →
    3. 3

      Contact the school

      Send a message directly to UBC Sauder School of Business via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through UBC Sauder School of Business's official application portal.

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