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    Communication and Emotional Intelligence for Managers
    UBC Sauder School of Business

    Communication and Emotional Intelligence for Managers

    UBC Sauder School of Business, Vancouver
    HomeLeadershipUBC Sauder School of BusinessCommunication and Emotional Intelligence for Managers
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    About This Program

    The way to become a better leader is to be honest in your own self-reflection, to seek feedback about your style, and to choose to improve your emotional intelligence (EQ). This course is designed for managers who wish to enhance their careers by sharpening their leadership impact. In an engaging learning environment, you will deepen your understanding of how to be an effective leader and communicator from the inside out. The course's unique "leading self" focus will encourage you to reflect on why you communicate the way you do, and to make commitments to enrich your approach.

    Why UBC Sauder School of Business?

    Anchored in Vancouver — one of the most internationally connected cities in North America — UBC Sauder sits at the intersection of Pacific Rim commerce, Indigenous business leadership, and sustainability-oriented management thinking. For senior professionals who need more than an Atlantic or European perspective on global business, Sauder offers something genuinely harder to find: rigorous Canadian academia with an Asia-Pacific orientation baked into the curriculum, not bolted on.

    Your Profile

    • Any manager who wants to communicate and lead more effectively.

    Benefits

    • Uncover and define your own leadership and communication style through honest self-reflection.
    • Curb emotional and verbal impulses in challenging situations using evidence-based preventions and interventions.
    • Recognize what motivates others and communicate to them according to their needs.
    • Deliver helpful and supportive feedback, and actively seek feedback for oneself.

    What You'll Learn

    • Building Self-Awareness - Leveraging your strengths and improving weaknesses; accepting and responding to feedback from others; developing a commitment to honest self-discovery regarding your impact on those around us; pledging to display your personal core values.
    • Emotional Self-Regulation - Humility and mindfulness; curbing emotional and verbal impulses in challenging situations; leveraging evidence-based preventions and interventions to remain calm and professional under stress.
    • The Communication Process - Understanding individual communication differences; choosing the appropriate communication channel; crafting content to match the receiver.
    • Motivating Yourself and Others - What makes people tick, and how to get the best out of them; developing and exhibiting the types of power that elicit commitment.
    • Giving and Receiving Effective Feedback - The characteristics and building blocks of feedback; tips for delivering the message so it lands well.
    • Developing and Communicating Empathy - Putting best practices into action; discerning between a true empathy moment and other workplace scenarios.

    How to Apply

    1. 1

      Check your eligibility

      Review the entry requirements listed on this page. Most executive programs require 8–15 years of professional experience.

    2. 2

      Compare programs

      Use Gradia's comparison tool to evaluate up to 3 programs side-by-side on fees, duration, format, and accreditation.

      Compare programs →
    3. 3

      Contact the school

      Send a message directly to UBC Sauder School of Business via Gradia to request a brochure or speak with an admissions advisor.

    4. 4

      Prepare your application

      Gather your CV, reference letters, and any required test scores. Many EMBA programs waive standardised tests for senior candidates.

    5. 5

      Submit your application

      Apply directly through UBC Sauder School of Business's official application portal.

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